Cancellation Policy

Late cancellations can drastically impact the effectiveness and viability of a psychology practice. They also have an impact on appointment opportunities for other clients. To help us ensure that we can provide quality and timely psychological care for all our clients, The Practice has a strict cancellation policy.

If you need to cancel or reschedule your appointment, we require you to provide at least 48 hours’ notice to avoid the cancellation fee. It is very important to remember that the Medicare rebate is not available for cancelled sessions.